《英语（职业模块 财经、商贸及服务类）》Unit3.pptxVIP

;1. If you are engaged in service industry, keep in mind what to do and what not to do. 关于服务态度，哪些该做，哪些不该做。; argue with customers;2. Choose the right answer for each sentence. 选择正确的答语。;;Listening and Speaking;Listening and Speaking;Listening and Speaking;Listening and Speaking;Listening and Speaking;;;;;Reading and Writing;Reading and Writing;Reading and Writing;;Reading and Writing;;Reading and Writing;Reading and Writing;Reading and Writing;Reading and Writing;Reading and Writing;;Review;Review;Review;Review