跨文化商务沟通（PPT32页).pptxVIP

Culture Conflicts in Behaviorsconceptcase1 Interpreting a Smilecase2 The Chinese Company Adapting to the Islamic Culture and Customs Definition different cultures, customs and religious belief different thoughts or actions conflicts TypesVerbal behaviorsDifferent ways of greetingDifferent responds to praiseThe main part of considering issues Nonverbal behaviorsDifferent ways of apologizingDifferent eating habitsDifferent meanings of same gesturesThe causes culturecustomscharacteristicsliving habitsreligious beliefbody languageDifferent Living Habits America:frankfirm concept of timestrong legeal concept France：usually late for appointmenttalktative and like make friends with good tallkerFrench merchants usually change their minds when signning a contract UK:politelady firstcautiouseuphemisticpay attention to apperancedo not talk business during lunch timedo not invite peolple to home to talk businesspay more attention to the atmosphere, time and process when drinking teaDifferent Living Habits in North and South ChinaEating habits South China: rice, soup, sweet food Norhth China: flour, seldom eat soup, salty food, strong drinkerCharacter features South China: exquisite, euphemistic North China:bold, frank,straightforward Taboos Islam Dietary restrictions:do not eat porkdo not drinkdo not eat bloodCustume taboo:simplicityartistryneat and tidyHealth habits:cleanness is an important part of faithReligious service:five times per dayno fixed location for religious servicein a clean place Buddhism Dietary restrictions: Abstain from eating meat and fish Do not drink Christian eating habits: fasting have a pray before eating Taboo: the number 13 taboo the Friday taboo Religious Beliefs christian: European countriesIslam: west AsiaBuddhism: China, Japan,Thailand, MyanmarChristian, Islam, Buddhism(three world regions)The Differences Between Chinese and American Body LanguageAmericans:Usually keep a certain distance with others while talkingApplause for themsel