迈阿密大学的平衡计分卡培训.pptxVIP

The Balanced Scorecard;What is Business Success?;Balanced Scorecard Refocuses Management ;The Balanced Scorecard;Kaplan and Norton’s Premise;Popularity;The Balanced Scorecard;The Balanced Scorecard;Basic Business Strategy;The Trouble with Strategy;How can the Balanced Scorecard help?;Four Distinct Perspectives;Translating a Mission into Desired Outcomes;For Each Perspective;Simple Form and Relationships;Objectives;Financial Perspective;Customer Perspective;Internal Perspective;Learning and GrowthPerspective;Measures;Core Financial Measures;Core Customer Measures;Internal Perspective Measures;Core Learning and Growth Measures;Targets;Initiatives;Examples of Initiatives;Next: An example to help students understand howthe Balanced Scorecard works;A Balanced ScorecardExample;Basic Business Strategy;Achieve the strategy? How do we get there?;Strategy Map – Objectives;Strategy Map – Measures and Targets;Strategy Map – Initiatives;Mission;Employee Rewards;Employee Rewards$25,000 Equally to Five Managers;Employee Rewards$25,000 Equally to Five Managers;Total Balanced Scorecard Employee Incentives (Assuming Net Income of $115,000);Next: Moving Beyond the  Company’s Overall Scorecard;Departmental and Personal Scorecards;Departmental and Personal Scorecards;Each PerspectiveMust be Addressed;Implementing theBalanced Scorecard;Possible Pitfalls of the Balanced Scorecard;Suggested Reading;Suggested Reading;Suggested Internet Surfing;Suggested Internet Surfing;Questions?Comments?;Thank You;Beyond the Scope;Handling Initiatives;Five Principles of Strategy-Focused Organizations;Implementing theBalanced Scorecard;Implementing theBalanced Scorecard;The Balanced Scorecard and aNew Management Processes;New Management Processes;1. Translating The Vision;2. Communicating and Linking;2. Communicating and Linking;3. Business Planning;4. Feedback and Learning;New Management Processes;The Balanced Scorecard;The Balanced Scorecard;The End;9、要学生做的事，教职员躬亲共做；要学生学的知识，教职员躬亲共学；要学