IT行业的项目管理英文.ppt

Common Filters Language Culture Semantics - point of view Intelligence/Knowledge Message Content Ethics - lying Reputation - past Authority Organizational Status History Body - 55% Voice - 38% Words 7% Non-Verbal Communications 45% - Listening 30% - Talking 16% - Reading 9% - Writing Communication Time Breakdown Communicating Effective Meetings Establish a meeting policy Only call a meeting if there is a real need Make the meeting purpose very clear Prepare an agenda (distribute in advance) Ineffective meetings are a demotivator Follow the agenda Encourage participation Team building opportunity Record Decisions Issues minutes Follow Up Running Formal Reviews Hold a Review to Pass It Hold Team Reviews ahead of time Lots of Info, get the team on-side Get detailed information discussed and closed Go to the Executive Gate United No Outstanding Undiscussed Issues Hold a Dry Run (Review less two days) Exactly What will be presented at the Review Things Change hourly, pick a point in time and stick to it Slides are available well in advance Let People Know Date (planned) 4 weeks in advance Ensures Decision Makers Available Emphasizes importance to team Forces nay-sayers forward early Find Out Decision Makers Hot Buttons State Objective Decision Makers State Recommendation by Team Present Information to Support the Decision High Level Achievements/Deliverables State Issues Corrective Plans Hit The Hot Buttons (Proactive) What’s Next Presenters Depends on your Team Politics For Decision Makers - Address ? to Prime For non-decision makers - Take Off-line Have back-up data/slides ready Re-State Recommendation by Team Ask Each Decision Maker for Approval Issue Congrat Note Minutes Running Formal Reviews IT Challenges The ? hour ‘GATE’ meeting The non-meeting meeting Time Management – making the best use of time as a ‘team’ What are some challenges you have encountered in your work place In the Middle The Key to ‘good’ estimates is effec