某酒店前台营销培训深深一吻.pptxVIP

Front Desk Sales前台营销;Workshop Topics课程主题;Housekeeping Details课程细节;Lunch 午餐时间 Smoking Area 吸烟区 Emergency Exits 紧急出口 Window of Opportunity 打开心扉，把握机会 ;Who is the Secret Agent?谁是“秘密特工”？;Discovering Your Secret Sales Force;Your Secret Sales Force - increase sales through:你潜在的营销力－通过以下方面增强销售;Six Steps to Successful Selling;;;Know your Customer了解你的顾客 ;What type of guest stays at your hotel?哪种类型的顾客在你的酒店入住？;;Communication沟通;The Power of Communication沟通的力量;Good Communication Skills有效沟通的技巧;Communication – Things To Avoid交流 —— 应该注意避免的事项;Tea time!;Telephone Skills打电话的技巧;Reasons