团队与小组管理.pptxVIP

Strategies forSuccessful TeamsChapter 9 Work Team GroupsGroups TeamsGroup - two or more people with common interests or objectivesTeam - a small number of people with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountableCharacteristics of a Well-Functioning, Effective GroupRelaxed, comfortable, informal atmospherePeople express feelings ideasTask well understood acceptedConsensus decision makingMembers listen well participateClear assignments made acceptedGroup aware of its operation functionConfli