管理学经典培训资料课件.pptx

Classics of Management Wang Han E-MAIL： whsh06@163.com ● Stephen P. Robbins and Mary Coulter. Management (Tenth Edition),清华大学出版社，2011. ● Peter F. Drucker. The Practice of Management,机械工业出版社，2009. ● Peter F. Drucker. Management Challenges for the 21st Century.机械工业出版社，2011. ● Jay M. Shafritz. Classics of Public Administration,中国人民大学出版社，2010. References ● The Study for .Woodrow Wilson. ● The Human Side of Enterprise,Douglas Murray McGregor. ● Bureaucracy,Max Weber. ● Breaking Through Bureaucracy,Michael Barzelay with Babak J. Armajani. References ● Attendance 10% ● Assignments 20% ● Final Test 70% Examinations Introduction to Management and Organizations Chapter 1 ● You need to use your strengths to do your best ● You need to know your weaknesses ● You need developmental experiences at work to become successful leaders and address your weakness ● You probably like to be challenged with new learning opportunities ● Organizations do not want to waste human resources ● Globalization deregulation, restructuring, and new competitors add to the complexity of running a business Why are Managerial Competencies Important? A Model of Managerial Competencies Follow this learning Outline as you read and study this chapter. ◆ Who Are Managers? ● Explain how managers differ from non-managerial employees. ● Describe how to classify managers in organizations. ◆ What is management? ● Define management. ● Explain why efficiency and effectiveness are important to management. LEARNING OUTLINE ◆ What Do Managers Do? ● Describe the four functions of management. ● Explain Mintzberg’s managerial roles. ● Describe Katz’s three essential managerial skills and how the importance of these skills changes depending on managerial level. ● Discuss the changes that are impacting manager’s jobs. ● Explain why customer service and innovation are important to the manager’s job. ◆ Who Are Managers ? ● Someone who coordinates and oversees the work of other people so that