管理学第章激励员工MotivatingEmployees.pptxVIP

Chapter16Motivating EmployeesL E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter.What Is Motivation?Define motivation.Explain motivation as a need-satisfying process.Early Theories of MotivationDescribe Maslow’s hierarchy of needs and how it can be used to motivate.Discuss how Theory X and Theory Y managers approach motivation.Describe Herzberg’s motivation-hygiene theory.Explain Herzberg’s views of satisfaction and dissatisfaction.L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter.Contemporary Theories of MotivationDescribe the three needs McClelland proposed as being present in work settings.Explain how goal-setting and reinforcement theories explain employee motivation.Describe the job characteristics model as a way to design motivating jobs.Discuss the motivation implications of equity theory.Contrast distributive justice and procedural justice.Explain the three key linkages in expectancy theory and their role in motivation.L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter.Current Issues in MotivationDescribe the cross-cultural challenges of motivation.Discuss the challenges managers face in motivating unique groups of workers.Describe open-book management, employee recognition, pay-for-performance, and stock option programs.What Is Motivation?(什么是鼓励)Motivation(鼓励)Is the result of an interaction between the person and a situation; it is not a personal trait.Is the process by which a person’s efforts are energized, directed, and sustained towards attaining a goal.Energy: a measure of intensity or drive.Direction: toward organizational goalsPersistence: exerting effort to achieve goals.Motivation works best when individual needs are compatible with organizational goals.Early Theories of Motivation(早期的动机理论)Maslow’s Hierarchy of Needs〔马斯洛的需要层次理论 〕MacGregor’s Theories X and Y 〔麦格雷戈的X理论与Y理论 〕Herzberg’s Two-Factor Theor