hnd商务文化与策略.pdfVIP

Section 2: Organizational culture (a) Explain the organization culture in JD Wetherspoon in terms of “shared valued and “taken for granted assumptions ” in an organization. You should illustrate your explanation with ONE example of each element from the case study. For each example, you should say why it illustrates this aspect of organizational culture. Organizational culture consists of Artefacts, Espousedvalues and Basic underlying assumptions. Espoused values include strategies, goals, slogans, mission statements, etc, expressedby the members of the organization. Basic underlying assumptions include unconscious taken for granted beliefs, thoughts, perception, etc-the source of values and action. For examples, the company motto of JD Whetherspoon is ‘cleanliness, beer, service and maintenance ’isting of the motto, all the. Because of ex staff and managers ’ behavior will be regulated. So it belongs to shared values of JD Wetherspoon. Another is JD Wetherspoon has claimed that people are its best asset is also belongs to it. Policies such as lifelong training and lifestyle guarantee are reflected JD Wetherspoon place great important on their staff, it will form a shared value that people in this company are important. Another aspect of organization culture in JD Wetherspoon is when Euro is causing some adverse influence on pound, Tim Martin, the founder of JD Wetherspoon printed 500,000 beer mats and put up 10,000 ‘save the pound ’ posters to encourage customers to think about the issue while they drink. Tim Marti n’sbehavior without any consideration, as he doesn ’knowt Union leaders and others condemned his actions. This is belongs to unconscious taken for granted of JD Wetherspoon. Routines: People in JD Wehtersponn from