大中专高铁乘务专业英语教学课件.ppt

4 Id like to have two soft berth tickets to Shanghai for tomorrow.我想买两张明天的到上海的软卧票。 (hard berth, hard seating, soft seating) OK. It comes to 1，200 yuan including service fee.好的，加上手续费一共1，200元。 5 May I have two lower berths？我可以要两张下铺吗？ Sorry. We usually pair the upper and lower together to sell.对不起，我们通常上下铺搭配在一起卖。 第三十页，编辑于星期二：十八点 五十七分。 Checking-in and boarding? 检票上车 1.Where do I board the train?? First you go to the waiting room. The notice board will tell you which waiting room you need for your train.公告板上有你要乘坐车次的候车室编号。 2.In the waiting room you can access several platforms.候车室可以通向好几个站台。 ? Try to get to the platform 15 minutes before the train leaves.? 尽量在开车前十五分钟到达站台。 第三十一页，编辑于星期二：十八点 五十七分。 Finding bed or seat? 找铺位或座位 1.Excuse me, can you help me find my seat? 劳驾，你能帮我找一下座位吗？ Please show me your ticket, it says which seat is yours .给我看一下你的车票吧，上面有你的座位号。 2.Excuse me, I need to get a pass.? Can I help you with your bags? Can I move it please? 第三十二页，编辑于星期二：十八点 五十七分。 补票用语 1、 Your child is already over 1.1m， please buy a children` ticket. 你的小孩已超过1.1米了，请买小孩票。 Your child is already over 1.4m， please buy an adult ticket. 你的小孩已超过1.4米了，请买大人票。 Sorry，your luggage is overweight ，please buy a luggage ticket. 对不起，你的行李已超重，请补票。 2、 Please add more ~~yuan for your ticket.您需要加补~~元钱。 第三十三页，编辑于星期二：十八点 五十七分。 关于临时停车 1、 How long shall we stop here, please? 请问在这停车多久？ This is a temporary stop.现在是临时停车。 It stays for ……minutes.停车…分。 Please don’t get off the train.请不要下车。 2、The train is now … minutes late. 列车现在晚点几分钟。 Please don’t worry，the train will arrive on schedule.请别着急，列车将正点到达。 The train will soon be on schedule. 列车很快就会正点的。 第三十四页，编辑于星期二：十八点 五十七分。 旅客遗失物品用语 1、What have you got inside?里面有什么东西？ Don’t worry. We’ll try to find it for you.请不要着急，我们设法帮你找。 Don’t worry. we’ll manage to give it back to you if we find it.请放心，如果我们找到了，我们设法转交给你。 We’ll keep