德斯勒 人力资源管理（英文版第15版）教师手册Muffler Magic Case Notes.docxVIP

Muffler Magic Case Notes: Muffler Magic examines some of the challenges of a growing company that has multiple locations. As a company expands, the human resource management (HR) practices need to adapt to the changing work environment. Growth for Muffler Magic has resulted in challenges such as poorer quality and lower productivity. As a result, the case provides an illustrative example on the relationship between HR practices and business profitability. In this case, expansion includes opening new locations, and thus, the process to ensure consistency in hiring and training practices bec