《运营管理（双语）》Chap02-Competitiveness and strategy.pdfVIP

Previous review 1. What is operations? 2. What is operations management? 3. Identify some important activities the three major functional areas of organizations. 4. List two major aspects of process management 5. Identify the basic sources of process variation. Student Slides Chapter 2 Competitiveness, Strategy, and Productivity Chapter 2: Learning Objectives  You should be able to: 1. What is competitiveness? 2. Identify som