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惠普HP Universal Print Driver Series for WindowsHP UPD - Using HP Drivers in Microsoft Cluster Environments (white paper)说明书用户手册.pdf

惠普HP Universal Print Driver Series for WindowsHP UPD - Using HP Drivers in Microsoft Cluster Environments (white paper)说明书用户手册.pdf

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USING PRINTER DRIVERS IN MICROSOFT CLUSTER ENVIRONMENTS CONTENTS Overview 2  Description 2  Support 2  Setup 2  Best practices 2  Installing a product-specific driver 2  Installing the HP Universal Print Driver 3  Frequently asked questions 4  Known issues 4  OVERVIEW This document outlines best practices for using HP LaserJet printer drivers in the Microsoft® Cluster Server environment. It also details known issues relating to printer drivers and cluster environments. DESCRIPTION Support Host-based drivers are not supported in a cluster environment. To determine whether a driver is supported, go to . Setup When setting up a print cluster environment, HP recommends referring to “Creating Highly Available Printers with Windows 2003 Server Cluster,” which you can find at: /windowsserver2003/techinfo/overview/availableprinter.mspx HP recommends applying any hotfixes associated with the Microsoft knowledge base (KB) articles listed below. • KB article 822553—slow printing performance • KB article 838337—an issue where the recently installed printer is not published • KB article 835609—an issue that results in the error “Unable to Install Printer. The Print Processor does not exist.” • KB article 982728—”Windows cannot connect to printer” error message when you try to create a Point and Print connection to a remote printer from a Windows 7 or Windows Server 2008 R2-based client computer • KB article 976571—Stability update for Windows Server 2008 R2 Failover Print Clusters • KB article 979681—FIX: A legacy HP printer driver may crash when you run a 32-bit application on a computer that is running a 64-bit version of Windows 7 or of Windows Server 2008 R2 • KB article 983401—A long delay occurs when you print a large file on a Windows 7 or Windows Server 2008 R2-based computer • KB article 2388142—A computer that is running Windows 7 or Windows Server 2008 R2 intermittently cannot use

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