喜达屋优化管理61 OpEx QA Calendar May Week 3 4.pptVIP

* * * * * * * * * * * Opex. Opex. May 2012 SUN MON TUE WED THU FRI SAT 30 Finance/IT Compliance 1 Safety Security 2 Food Safety 3 GEI 4 Brand Assurance 5 6 7 Safety Security 8 GEI 9 Brand Assurance 10 Food Safety 11 Finance/It Compliance 12 13 14 Finance/IT Compliance 15 Safety Security 16 Food Safety 17 Brand Assurance 18 GEI 19 20 21 Food Safety 22 Brand Assurance 23 Safety Security 24 GEI 25 Finance/IT Compliance 26 27 28 Brand Assurance 29 30 31 15th May Safety Security Is the computer room locked at all times? (Critical Standard – Safety Security Review). What type of food should be prepared on a RED chopping board? Test kitchen team members knowledge of type/s of food that should be prepared using each colour board. Reference :Safe Food and Hygiene Standards Manual – 10 Preparation of Food 16th May Food Safety Hygiene 17th May Brand Assurance Confirm hotel whirlpool/s comply with LEVEL 1 Standard SWFA.01.17 : “If communal whirlpool is present, local safety rules and regulations must be prominently posted in the whirlpool area in English at a minimum.” Upon replacement of signage, but no later than 1 Feb 2014, the Whirlpool Rules sign must include the hours of operation. 18th May GEI Make an impact to GEI : Brainstorm how you can increase the percentage of guests whose experience is “much better than expected” for your brands “Drivers of Delight”. 21st May Process Core Food Temperature Hot Hold/Display -15°C (5°F) or Colder Cold Hold/Display 1°C (33.8°F) to 5°C (41°F) Cooking of Eggs 65°C (149°F) or above Receival/Storage of Frozen Foods 5°C (41°F) or Colder Receival/Storage of Cold Foods 60°C (140°F) or above Test 10 kitchen/FB service associates knowledge of temperature control by asking them to correctly match the “process” “core food temperature”. Food Safety Hygiene 22nd May Brand Assurance Confirm hotel whirlpool/s comply with LEVEL 1 Standard SWFA.01.22 : If a communal whirlpool is present, whirlpool must follow the following safety