喜达屋优化管理55 OpEx QA Calendar Feb Week 3 4.pptVIP

* * Original nov 2010 repeat Feb 2012 * Original Nov 2010 Repeat Feb 2012 * * * * * Orig Feb 2011 Repeat Feb 2012 Opex. February 2012 SUN MON TUE WED THU FRI SAT 1 Food Safety 2 Safety Security 3 Finance / IT Compliance 4 5 6 GEI 7 Finance/IT Compliance 8 Food Safety 9 GEI 10 Brand Assurance 11 12 13 Food Safety 14 Sustainability 15 GEI 16 Brand Assurance 17 Finance/IT Compliance 18 19 20 Sustainability 21 GEI 22 Safety Security 23 GEI 24 Brand Assurance 25 26 27 Food Safety 28 Food Safety 29 GEI 1 Brand Assurance 2 Safety Security 20th February Sustainability Has your hotel completed the Annual Environmental Impact Assessment Survey (EIAS) for 2011 Data Reporting?. Deadline : 24th February 21st February Print share “Frequently Asked Questions” for the new GEI portal with department heads. Guest Experience Index For more resources on GEI check out the GEI homepage on SW1: /portal/page?_pageid=113,6787827,113_6787831_dad=portal30_schema=PORTAL30 22nd February Safety Security Review Emergency Manual Section on “Evacuation”. Identify opportunities to improve hotel’s emergency planning. What is the recommended procedure if associate or guest is unable to evacuate? 23rd February 1. Print GEI Survey Questions. 2. Identify departments that have an impact each question. 3. Who is the most appropriate person to lead efforts to improve each questions results. Guest Experience Index For more resources on GEI check out the GEI homepage on SW1: /portal/page?_pageid=113,6787827,113_6787831_dad=portal30_schema=PORTAL30 24th February Review top 10 standards missed for your brand. Which standards (if any) did your hotel not comply with in 2011? What actions have been taken to comply with these standards in 2012? Brand Assurance Reference :Safe Food and Hygiene Standards Manual – 14 Reheating of cooked foods 27th February HACCP TABLES : 6.8 Reheating of foods Food Safety Hygiene 14.1.1 When reheating previously cooked and cooled potentially hazardous foods, use