秘书礼仪完整版全套PPT教学课件.pptxVIP

PowerPoint Pres;PowerPoint Pres;案例引导;※想一想;PowerPoint Pres;礼仪的基本概念;一、礼仪的含义;交流区;二、礼仪的基本特征;三、礼仪的原则;PowerPoint Pres;第三节 秘书礼仪修养;一、秘书礼仪的素质修养;二、秘书礼仪修养的养成途径;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;案例引导;想一想;PowerPoint Pres;PowerPoint Pres;1．面部的清洁;正确的洗脸方法;2．口腔的清洁;3．手的清洁;4．头发的清洁;1．女性化妆的步骤;2．职业妆的注意事项;3．化妆的禁忌;三、发型的选择;2．发型与脸型;发型修饰脸型的方法;3. 发型与性别、年龄、职业;PowerPoint Pres;PowerPoint Pres;一、基本着装原则;能力台;二、女秘书的着装的礼仪;PowerPoint Pres;知识窗;三、男士的着装的礼仪;能力台;PowerPoint Pres;四、饰品的佩戴礼仪;知识窗;PowerPoint Pres;PowerPoint Pres;1．目光;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;2．微笑;能力台;二、站姿;能力台;2．站姿的训练方法;3．站姿的禁忌;三、坐姿;能力台;2．坐姿的禁忌;四、走姿;2．走姿禁忌;五、蹲姿;能力台;2．蹲姿禁忌;六、手势;能力台;2．手势的禁忌;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;【案例引导】;PowerPoint Pres;第一节 会见礼节;一、握手礼节;PowerPoint Pres;二、介绍礼仪;三、名片礼节;PowerPoint Pres;四、接待访客的礼节;PowerPoint Pres;座次安排;五、送客;PowerPoint Pres;第二节 宴请礼仪;一、设宴的礼仪;二、宴请筹备礼仪;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;三、开宴礼仪;PowerPoint Pres;第三节 赴宴的礼仪;一、赴宴的准备;二、席间礼仪;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;三、告别礼仪;PowerPoint Pres;PowerPoint Pres;一、礼品的选择礼仪;PowerPoint Pres;PowerPoint Pres;二、商务赠礼;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;三、商务受礼;四、拒礼礼仪;五、回赠礼仪;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;【案例引导】;PowerPoint Pres;第一节 称呼的礼仪;一、称呼的类型;一、称呼的类型;二、称呼的禁忌;PowerPoint Pres;第二节 交谈的礼仪;一、交谈的技巧;PowerPoint Pres;二、交谈的话题;PowerPoint Pres;二、交谈的话题;三、谈话的座次安排;三、谈话的座次安排;3．会谈与谈判 ;三、谈话的座次安排;三、谈话的座次安排;PowerPoint Pres;第三节 访谈的礼仪;一、有约在先;二、精心准备;三、准时赴约;四、登门有礼;五、礼貌洽谈;六、适时告退;PowerPoint Pres;PowerPoint Pres;第四节 电话礼仪;一、接听电话的礼仪;二、打电话的礼仪;PowerPoint Pres;三、其他与电话相关的礼仪;PowerPoint Pres;PowerPoint Pres;四、手机的礼仪;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;案例引导;想一想;PowerPoint Pres;PowerPoint Pres;一、办公桌的布置礼仪;知识窗;二、文件柜的布置礼仪;知识窗;三、电话机的布置礼仪;四、办公场所的布置礼仪;PowerPoint Pres;PowerPoint Pres;PowerPoint Pres;一、创设办公室良好人际关系的技;知识窗;PowerPoint Pres;二、秘书和上