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Listening and talking
---Make reservations;receptionist
前台;make reservations;(1)What are the two speakers talking about?
(2)What is the relationship between the two speakers?;(1)What are the two speakers talking about?
(2)What is the relationship between the two speakers?;(1)What are the two speakers talking about?
(2)What is the relationship between the two speakers?;Listening activity 2:Complete the table;How ;Woman: Skies Airlines. How can I help you?
Man: Id like to buy a plane ticket from London to Paris.
Woman: Certainly, sir. On what date are you travelling?
Man: On the 23rd of December.
Woman:There are two flights that day:one in the morning at 9:30 and the other in the
other afternoon at 5:00. Which do you prefer?
Man: The 9:30 flight, please.
Woman:Would you like to travel business class or economy?
Man: Id like to travel business class.
Woman:Would you like to book a return flight this time?
Man: No, thank you. Im taking the train back.
Woman:May I have your name, sir?
Man: Robert Williams.
Woman:Thank you, Mr Williams. Ive made your booking. May I ask how you would like to pay?
Man: By credit card.
Woman:Ok,wait just a second,please...;Opening/starter;Situation 1: You and your best friend will take a trip to Hong Kong this
Saturday. Make a phone call to book two air tickets.;A: ______________. How can I help you?/May I help you?
B: Id like to____________________________.
A: Thank you,Sir/Miss. On what date _______________?
B: On _____________.
A:There are....flights:__________. Which do you prefer?
B: _____________, please.
A:Would you like to__________________?
B: Id like to__________________.
A:Would you like to _____________________?
B: Yes,Id like to./No, thank you. Im taking______ back.
A:May I have your name, Sir?Miss?
B: _______________.
A:Thank you, ________. May I ask how you would like to pay?
B: By___________.
A:Ok,Ive made your booking. B:Thank you very much. A:My pleasure.;Situation2: You and your best friend will take a trip to Hong Ko
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