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Being ahead of crisis requires innovation — constant renewal在危机到来之前,需要创新——持续的更新 can’t prevent crisis but can get down to “fighting weight”不能防止危机的发生,但要做好着手“战斗准备” can have high morale要斗志昂扬 can become battle ready要未雨绸缪 第三十页,共四十一页。 Leader should have been through a crisis 领导者应该有经历过危机的经验 knows how to behave知道应该如何处理 trusts himself or herself相信自己能够解决 self-confident自信 have trust of others—”Soldiers won’t fight for officers they don’t trust”相信他人——士兵不会为他们不信任的人战斗 第三十一页,共四十一页。 Leaders must practice systematic innovation to prevent obsolescence领导者必须要学习有系统的创新,从而与时俱进 第三十二页,共四十一页。 Innovation requires abandonment创新需要主动放弃 willingness to abandon frees-up organization up for the new主动放弃可以使组织容纳新事物 old proverb in medicine: “if you can’t eliminate you drown in your own waste products, and very fast.” (true for every organization)(每一个组织都存在的一个真理)谚语:“如果不能很快排出废物,你就会被废物淹死。” 第三十三页,共四十一页。 Toughest problem facing organizations is leadership succession: 组织面临最棘手的问题是领导者的继任问题 focus on the maintenance of the spirit that keeps an institution alive 专注在保持组织的士气,使机构能够永续经营 continuation of the spirit depends on continuation of leadership with similar values持续的精神依赖同等价值观的领导力的延续 第三十四页,共四十一页。 succession is especially difficult when following a founding entrepreneur 替创始人找接班人尤其困难 danger also in trying to clone someone who has made a lasting impact on an organization (“carbon copies are weak”)克隆一个对组织做出深远影响的人继位也很危险,因为复写纸只会比原稿淡而弱。 第三十五页,共四十一页。 How to select a new leader? 如何挑选新任领导人呢? Talk to people who have worked with a candidate and find out:向那些曾经和候选人一起工作过的同事了解: what has the person done well? 候选人在哪些方面有出色的表现? how many associates were really sorry to see the person go? 有多少人会对他的离开感到遗憾? 第三十六页,共四十一页。 how many imply that they were happy to see the person is go? And finally,有多少人会暗示乐意看到他的离开?最后, would you want your son or daughter to work for this person? 你是否愿意你的儿子或女儿为这个人工作? 第三十七页,共四十一页。 An organization great in spirit creates conditions for leaders to develop一个具有活力的组织能为领
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