《导游英语实务》项目一模块三迎接服务.pptVIP

项目一 导游生活服务Project ⅠService Procedure Part 模块一 迎接服务Module 3 Other Services 项目目标 AIMS: 1.能掌握团队和散客旅游者的接团以及送团程序 （已解决） 2.能为旅游者提供酒店入住服务并处理相关问题 （已解决） 3.能带领旅游者顺利用餐、购物和进行娱乐活动 模块三 其他服务 Module 3 Other Services Tourism is a comprehensive social activity. During the process of a tour, the tourists’ needs can generally be divided into several aspects: eating, lodging, sightseeing, shopping, and entertainment, etc. It is the tour guide’s basic duty to serve the tourists in eating, shopping and entertainment. Therefore a guide should be quite familiar with the features of and the tourist