公共组织行为学ppt Chapter 01.pptVIP

Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE Organizational Behavior as a Way of Thinking and ActingChapter 1 Managing Human Behavior in Public and Non-Profit Organizations Denhardt Chapter Objectives Upon completion of this chapter, you should understand the following concepts: The importance of OB within public organizations The lenses through which to view OB in organizations The skills critical to management in the public sector The roots of OB in multiple disciplines The values and assumptions of OB in the public sector The themes and purpose of the textbook Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE * Learning Goals for the Book 1. To examine what is known about the factors that affect human behavior in public organizations 2. To develop an appreciation of the value of analyzing management problems from the standpoint of individual behavior To explore some of the most contemporary approaches to management and leadership 4. To increase understanding of the core behavioral principles on which personal, interpersonal, and public leadership skills are based Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE * Learning Goals for the Book To foster competency in critical management and leadership skills—that is, to develop the capacity to act effectively and responsibly under the stress, complexity, and uncertainty of the “real world” of public administration To provide cases, exercises, simulations, and evaluative instruments that will enable students to learn both cognitively and experientially Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE * Human Behavior in Public and Non-Profits Studying Human Behavior enhances our understanding of: Our own behavior and our ability to influence the behavior of others How public s