公共组织行为学ppt Chapter 02.pptVIP

Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE Knowing and Managing YourselfChapter 2 Managing Human Behavior in Public and Non-Profit Organizations Denhardt Chapter Objectives Upon completion of this chapter, you should understand the following concepts: The importance of knowing oneself The three levels of self Impact of life experiences on identity Ways to improve your sense of self Barriers to leadership advancement Ways to assess yourself Ways of acting to improve self-awareness Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE KNOW THYSELF Knowing yourself and being reflective about your own behavior is essential to: Realizing your potential Having positive relationships with others Fromm (1939) Rogers (1961) Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE Self Awareness and Public Organizations Public Management is moving away from top-down, rule-bound bureaucratic management styles Employees must adapt to the way work is done and be aware of their psychological responses to those changes Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE Levels of “Self” Individual Focus on individual as a unique being Self-esteem derives from traits, abilities, goals, performance, and vision Interpersonal Focus on role-relationships People are interdependent Self-esteem derives from personal connection and intimacy Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE Levels of “Self” Collective Focus is on individual as prototypical member of a group Self-esteem derives from intergroup comparison Improve welfare of group Managing Human Behavior in Public and Non-Profit Organizations, Denhardt, 2012, SAGE Journey to Self-Awareness Self-Awareness is a LIFELONG JOURNEY where one strives to become more self-aware wit