知识管理的未来(英文版).pptVIP

Customers’ Needs and Aspirations Problems Needs Aspirations Opportunities 第三十一页，共四十六页。 Supply Chain: Needs Aspirations Supplier Company Customers Customers’ Customers Needs Aspirations Transactions Opportunities 第三十二页，共四十六页。 Valuing Cluster: Interactive View Supplier Company Customers Customers’ Customers Company Customers Suppliers/Partners Customers’ Customers 第三十三页，共四十六页。 Skandia AFS Working the Whole System Skandia End Users Funds Managers Brokers Wholesale Annuities Manage Funds Sell Annuities Invest in Future Select Events Uncertain Future Study 第三十四页，共四十六页。 第一页，共四十六页。 1 Transform