适合中国公司的平衡计分卡.pptVIP

* * * * * * * * * * * * * * * * * * * * Words to emphasis: Strategic Measurement and Management - its is about making it happen, not just measuring its progress. * The problem is not “Does management have a good strategy” but “Does everyone else understand it, and contribute to it” * Less is More: A few key measures, carefully selected, rather than drowning in data Leading and Lagging Where we are going, as well as where we have been Hard and Soft Not all the things we want to measure will be hard. This will make life difficult for the incentive bonus system. Management will have to make a