《酒店服务英语》课程单元教学设计第1章Project3Check-in).pdfVIP

《酒店服务英语》课程单元教学设计 Project 3 Check-in 一、基本信息 (basic information) 1. 本次课项目（the unit’s project）： checking in 2. 核心能力目标（core capability objectives ）： Make students be able to help guests check in with the reservation at the front desk using proper English. Make students be able to help walk in guests check in at the front desk using proper English. 3. 知识目标（knowledge objectives ）： Make students master some words and phrases related to checking in procedures. Make students master some useful patterns of checking in procedures, as well as the expressions of up-sale skills of selling the hotel rooms. 4. 情感目标（affective objectives ）： Help student to be more confident and positive in study and work. 5. 素质目标（Quality objectives ）： Train students’ ability of communication and cooperation. Make students more qualified and professional in their field through learning and practice. 6. 能力训练任务（Capability training task ）： Check in for the guest with reservation. Check in for the walk in guests. 7. 教学场地（teaching site ）：Training room 8．物品准备（teaching materials ）：Related teaching staff and PPT 9. 授课说明（teaching introduction ）：This course aims to improve students ’ practical abilities in receiving guests and offering related help to guests to check in through imitating and practicing. Teacher plays a role of guiding and organizing the activities on class to train the professional operation ability of students. There are various teaching methods applied in the class to make this teaching process more effective. 二、能力训练设计（capability training design） Step 1 ： Warming-up （3 minus ） 学生前台列队，师生英语致意问候，教师检查仪容仪表。 目的：培养学生良好的职业意识和习惯。 2.学生共同回答入住的流程和相应的句子和表达方式；提问关键步骤的名称。 目的：检查上次课学生能力，提高学生注意力和应变力，为本次课任务做铺垫。 Step 2 ： Leading-in the project （2 minus ） 教师布置本节课任务： Scene: The guest Mark King and his wife from Canada come to the SJZ hotel to have a long trip. Suppose you are the rece