某咨询岗位职责GreatConsultant.pptxVIP

bcHow to be aGreat ConsultantMarch 1998Copyright? 1998 Bain Company, Inc. Developer: Alex WouterseReviewers: Tony Ecock Steven Tallman John Clarke1 Key success factorsThe function of expectations in predicting consultant successManaging expectations for new consultantsEvolving expectations for experienced consultantsKey takeawaysAgenda2 Great consultants base their success on characteristics that extend well beyond analytical thinking.Baseline analytical expertise, but also…Excellent interpersonal skills and knowledge of people managementfacilitationmotivating othersconflict managementFrank self-awareness of strengths and weaknessesReceptiveness to feedback from a variety of sourcesAbility and willingness to act on feedbacktrainingexperimentationpracticeDesire to succeed as a consultantFive Key Characteristics3 Key success factorsThe function of expectations in predicting consultant successManaging expectations for new consultantsEvolving expectations for experienced consultantsKey takeawaysAgenda4 What people expect of you will depend on their needs and perspective.If in doubt, ask about the expectations of the people you work with.New ConsultantVP/ManagerCaseteamOfficeClient“Is he smart enoughto get up to speedrapidly?”“Is she experiencedenough to help ussolve our problemssuccessfully?”“Is she cooperativeenough to integrateinto the team and toadd own value quickly?”“Is he open enough toadapt to the officeculture and influenceit positively?”“What does she bringto the party?”“Is he a team player?”“Is he arrogant or can I work with him?”Expectations and Differing Perspectives5 Bain VPs on what it takes to be a successful consultant...“Few consultants have the total package when they arrive. The best consultants leverage either extraordinary analytical or client skills and then develop the rest over time.〞“Paradoxically, team skills are not a way that consultants distinguish themselves. Almost everyone we hire has excellent team skills