美国研究生课程-工作激励制度-工作设计.pptxVIP

Job DesignFebruary 18, 2021 AnnouncementsTest on ThursdayBring a pencil, your IDBe on time!60 multiple choice itemsPaper is due March 6thReading for next week: Cropanzano et al 2007 Historical ContextJob Characteristics Theory emerged from the Human Relations movementThis means we were coming from Scientific Management:Rewards and punishmentEfficiency OrientedThen Herzberg came along!Critical incident technique: Asked what events made people feel very satisfied or very dissatisfiedSeparate factors make one feel satisfied and dissatisfied Back to Herzberg…Herzberg’s Theory argues that jobs must