我国企业人力资源管理现状、问题与对策 (1).doc

PAGE 成都信息工程大学 毕业论文 我国企业人力资源管理现状、问题与对策 姓 名： ××× 准考证号： ××× 专 业： ××× 层 次 ： 教学站点： ××× 论文提交日期： ×年×月×日 文字格式： 文字格式： 楷体 小三 加粗 我国企业人力资源管理现状、问题与对策 摘 要 中国经济体系的快速构建离不开中小企业发展的支持，但中小企业与大型企业的人力资源管理又有所不同，然而绝大多数中小企业人力资源管理存在许多不足，而这些弊端对于以人为本的企业来着又有着重要的影响。总而言之，人力资源对企业发展的影响十分深刻，市场竞争日益激励的现状之下，企业想要实现可持续发展，在围绕“以人为本”理念开展管理活动，构建人力资源管理机制的同时，应当深刻认识到人力资源对于企业发展的意义，同时通过落实人才的引入和发掘制度，企业激励制度，人力资源战略管理策略，促使中小企业得到平稳发展。本文从多个角度入手，深入探究了在众多外部因素的影响之下，中小企业从人力资源管理的角度出发，开展管理活动的方式，剖析现存管理模式存在的问题，并提出相应的解决措施和建议。 关键词：中小企业；人力资源管理；发展；管理 字体：Times New Roman论文题目：三号 加粗 居中内容：小四 行距20磅The Investigation of the Customer Satisfaction for the Construction of Electronic 字体：Times New Roman 论文题目：三号 加粗 居中 内容：小四 行距20磅 Abstract In order to optimize the electronic resources establishment of the university library and improve the customer satisfaction, we conduct an investigation to the teachers and students in the university in the form of questionnaire. In this investigation, we take a sample survey, that is, we classify the subjects into 4 groups: the freshmen and sophomores, the juniors and seniors, the post-graduates, and the teachers; then we do the simple sampling towards each group; next, we design the questionnaire according to a system of customer satisfaction evaluation quota, and evaluate the questions scientifically and rationally based on the five-point Likert scale. After the investigation, we sort out and add up the data, and calculate the degree of the readers’ satisfaction according to the quota system. The result of the investigation suggests that the teachers and students are satisfied with the electronic resources establishment of the library at present on the whole, and strengthening this establishment, the publicity announcement and training is an important way to improve the degree of the readers’ satisfaction. Key words: customer satisfaction; evaluation quota system; the construction of electronic resources; university library; five-point Likert scale “ “Key words”两词及冒号加粗 英文关键词之间用小写分号隔开