IT项目管理课件-第8章Project Quality Management.pptxVIP

Chapter 8:Project Quality ManagementInformation Technology Project Management, Seventh EditionNote: See the text itself for full citations. Many people joke about the poor quality of IT products (see cars and computers joke)People seem to accept systems being down occasionally or needing to reboot their PCsBut quality is very important in many IT projectsThe Importance of Project Quality ManagementInformation Technology Project Management, Eighth Edition2 In 1986, two hospital patients died after receiving fatal doses of radiation from a Therac 25 machine after a software problem caused the m