2021年吉林省吉林市公共英语五级(笔试)知识点汇总（含答案）.docxVIP

2021年吉林省吉林市公共英语五级(笔试)知识点汇总（含答案） 学校:________ 班级:________ 姓名:________ 考号:________  一、1.Listening Comprehension(15题) 1. How can the most effective complaint be made?A.Showing the fault item to the manager.?B.Explaining exactly what is wrong with the item.?C.Saying firmly that the item is of poor quality.?D.Asking politely to change the item.?2.Part BDirections: You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLY ONCE.听力原文： Right, everybody. Welcome to Central College library services. My names Kathy Jenkins.