六西格玛管理的应用(英文版).pptxVIP

NMember of the Bekaert GroupWhat is it? How to implement it?Conditions for successSix SigmaF R A N C ESchneider Electric 21th January 2002 ContentsWhat is Six Sigma? As measure for process capabilityA methodologyHow to implement Six Sigma? Conditions for success 1What is Six Sigma? PROCESSinputresultExellent results require excellent processes Deliver (nearly) always the desired results Reduce variabilityAmbition : 6 Sigma Process Capability( 3.4 defects pm)Six Sigma as measure for process capability Defects and the Hidden FactoryManufacturing Variation Causes A Hidden FactoryIncreased Cost - Lost CapacityYield After Inspection or TestEach defect must be detected, repaired and placed back in the process. Each defect costs time and money.ScrapReworkHidden FactoryNOTOKOperationInputsInspectFirst Time YieldOKTime, cost, people90% Customer Quality To increase a process performance, you have to decrease variation.Importance of Reducing VariationLess variation providesGreater predictability in the processLess waste and rework, which lowers costsProducts and services that perform better and last longerHappier customers LSLUSLDefectsProcess CapabilityInadequate Design MarginInadequate Process CapabilitySupplier VariationInadequate Measurement Capabilityaverage s s“Variation” and “Process Capability”53766,8076,2102333.4sPPMProcessCapabilityDefects per Million Oppty.6Sigma???% Non-Defective69.1%93.32%99.379%99.9767%99.99966% 6 ?6 ? Cp = 2Cpk = 1,51,5 ? 6 ? n? = 66 ? and Cp, Cpk Why ppm ? * 1,5 ? shiftApproachClassicalNew,410,3320,663141,334,51,5Number of sigma in half the tolerance intervalCp561,662 Cpk*_0,160,50,8311,161,5Ppm*__66.8106.2071.3502333,4Cost of quality(%)__25 %15 %10 %7,5 %5 % If we accept 99.9 % good, then...1 h non drinkable water each month500 ?failed? surgeries each week in FranceIn France :2 babies falling off the ?labour? table