外研社2023新职业英语视听说教程1_课件Unit 7.pptVIP

Supplementary Listening 4 A: Good morning. Sunshine Holidays. B: Good morning. I’ve just come back from Hawaii on one of your holidays. I’d like to complain about your service and demand compensation for the inconvenience caused. A: I’m sorry to hear that. What was the matter? B: The flight was late. When we arrived at the airport, nobody came to pick us up. And when we arrived at the hotel, we found that the room had no free towels. A: Did you call the hotel management? B: Yes, we did. But they told us we had to pay an extra 20