50956 it项目管理原书教辅.pdfVIP

Chapter 11: Project Risk Management Chapter Overview Chapter 11 provides an introduction to project risk management, one of the most misunderstood knowledge areas of project management. Topics lude what risk is and why risk management is important, project risk management processes, tools, and techniques, the Top Ten Risk Item Tracking technique, sensitivity ysis, and simulation. Chapter Objectives • Understand risk and the importance of good project risk management • Discuss the elements of nning risk management and the contents of a risk management n • List common sources of risks on information technology (IT) projects • Describe the process of identifying risks and create a risk register • Discuss qualitative risk ysis and ex in how to calculate risk factors, create probability/impact matrixes, and apply the Top Ten Risk Item • Tracking technique to rank risks • Ex in tative risk ysis and how to apply decision trees, simulation, and sensitivity ysis to fy risks • Provide examples of using different risk response nning strategies to address both negative and positive risks • Discuss how to control risks • Describe how software can assist in project risk management Instructor Notes The Importance of Project Risk Management Unlike crisis management, good project risk management often goes unnoticed. Define risk, risk utility or risk tolerance, and the difference among people who are risk-averse, risk- seeking, and risk-neutral. Emphasize that risk management should be done during the entire project life cycle. It is especially important to consider risk when selecting projects to work on, as is illustrated in the opening and closing cases. Note the study results in Table 11-1, which point out that most industr