酒店顾客须知英文道歉信(2篇).docxVIP

酒店顾客须知英文道歉信(2篇) 酒店顾客须知英文道歉信1 Dear Ms. Iwasaki, Thank you for your positive ments regarding your experience while staying with the Westin Shanghai. At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and municated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the e for your reference. Upon your arrival, our agent failed to locate your reservation. We sincerely apol