完整word版,高考英语投诉信.docxVIP

应用文 投诉信 一、题型特点与写作思路 1、题型特点 投诉信是写信人对产品或服务表示不满的信件。常用于消费者的利益受损、正常生活和工作受到干扰等令人伤脑筋的事情。写投诉信时，要注意写明投诉原委，用词要恰当。 2、写作思路 第一步：表明投诉原因 第二步：列举抱怨的具体问题，并说明问题带来的后果。 第三步：提出合理的建议 二、投诉信常用词汇与套用句型 一定要背下来的词汇Complain v. 投诉Disappointment n.失望Ashamed adj.惭愧的Dissatisfaction n.不满 Investigate v.调查 Explanation n.解释 一定要背下来的套用句型 1、 I am writing to you to complain about ... 我写信向你投诉。。 2、 I wish to express my dissatisfaction/disappointment about... 我想表达我对 的不满/失望 3 、 I believe you will take my complaints seriously and ... 我相信你会认真对待我的投诉，并且。。4 、 I hope you will give due attention to this matter . 希望你能对此事给予足够的重视。 5、 I hope you will kindly investigate ... 我希望你对 进行调查。 6、 To remedy the matter, i suggest making the following changes. 为了补救这个问题，我建议做出以下改变 三、模板 Dear , I am writing to complain about .I ’ m writing this letter to notify you about a problem i am having with . The reason for my dissatisfaction is .First of all, .Second/In addition, .(Third, .)What ’ s most unacceptable is that . Frankly speaking,this is the worst experience i have ever had,and i would like to have this matter settled by . Thank you for your consideration./I look forward to you early reply. Sincerely yours,