NPS客户满意度调查工具.pptxVIP

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ReferencesAnstead,M.(2021).Howwhytousenetpromoterscores.CreditUnionJournal,18February:8.Auda,M.(2007)Netpromoterscore:Whatisitandshouldyourcompanybeusingit?MRPerspectives:EmergingTrends,Topics,andBestPrMarketResearch,22June.Blasberg,J.,Vishwanath,V.,Allen,J.(2021).Toolsforconvertingco