数据中心基础设施维护规程教程.docxVIP

第1章 总则························································································································1

1.1 术语·······················································································································2

1.2 任务和要求···········································································································4

1.3 编写原则···············································································································5

1.4 维护界面···············································································································5

1.5 适用范围···············································································································6第2章 运维组织、制度和流程·························································································72.1 运维组织···············································································································8

2.1.1 运维组织简介···························································································8

2.1.2 岗位职责及人员管理···············································································8

2.1.3 人员培训···································································································9

2.2 运维基本制度·····································································································10

2.2.1 值班制度·································································································10

2.2.2 交接班制度·····························································································11

2.2.3 维护作业计划制度·················································································11

2.2.4 机房安全制度·························································································12

2.2.5 出入机房管理制度·················································································12

2.2.6 机房保密制度··································