应用监控方案.pptx

应用监控交流;HowBMCCanHelp:BSMforApplicationManagement;CurrentBMCApplicationManagementCapabilities;ProactiveApplicationPerformanceMgmt

HowWeDoIt;Proactivedetectionandresolutionofapplicationperformanceissues;;;;;BMCEndUserExperienceManagement

SyntheticTransactionMonitoring:Howitworks;支持的主要技术及应用;;12-8-28;12-8-28;功能点：TrueLogonError;真实用户监控;ServiceLevelEnforcement

Meettheuser’songoingexpectationsforservicequality;

;BMCEndUserExperienceManagement

20/20Visibility–Watchpoints;Automaticallycollect,organize,andanalyzeallend-userexperiencedata

Presentrelevantdatainmeaningful,easy-to-consumeformatforrapidproblemdetectionandisolation

Reportondeliveredperformancelevelsforanentirecustomergroup

Reportonspecificelements,suchasthehealthandavailabilityoftheloginfunction;Viewasingleuserandtracktheiractivityacrossanapplication

Seewheresomeoneencounteredaproblem,orwhyaparticularinstanceofapagetookalongtimetoload;BMCEndUserExperienceManagement

EndtoEndApplicationPerformanceMonitoring;BuildSummaryReportsforBusinessVisibility;Growingimpatiencewithmobileappandwebsiteperformance;InSummary;BMCEndUserExperienceManagement

KeyBenefits;APM/EUEBuyingInitiativesfor:

Mission-criticalenterpriseapps

Fidelity,Macy’s,Sears

SaaS&Hybrid/Publiccloudapps

Reuters,WebMD

SaaS:Salesforce,Blackboard,Workday

Cloud/Serviceproviders

PaaS:EngineYard(hostedbyTerremark),ATG(ATT)

IaaS:Rackspace,Savvis,Terremark

;BMCEndUserExperienceManagement

DiscoveryQuestions;;HowtoCompeteandWin…;BMCEndUserExperienceManagement

HowtoCompete…;BMCProactiveNetPerformanceManagementSuitePricing

BMCEndUserExperienceManagement;BMCEndUserExperienceManagement

MarketLeadership;

大型企业IT规模、复杂度的增加和IT服务的多样化推动IT转向面向服务的管理，也推动企业ITSM走向BSM，业界实施BSM的主要驱动力为：

IT部门要不断提升层次的要求

优化服务成本

提升IT绩效

对业务需求实现敏捷响应的能力

IT部门呈现和定位自身价值的要求

提供IT与业务相关性的呈现

建立业务部门对IT服务的可视性

实现业务服务的