探讨中小企业员工关系的角色与影响.doc

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摘要

本文以东莞NF物业公司为研究对象，基于文献研究和实地调查的基础之上，对其员工关系管理现状进行深入的调查分析，从员工制度管理、心理管理、员工满意程度管理等方面入手，以得出员工管理管理的相关情况。通过调查发现，目前东莞NF物业公司员工关系管理存在诸多问题，主要表现在员工离职率高，员工关系不和谐，甚至呈现出对立的关系；员工管理缺乏专业部门且多头治理效率低下、缺乏员工心理契约管理等问题，直接影响到了良好的企业与员工间关系的和谐，致使员工流失管理混乱业主对东莞NF物业公司的不满，企业的文化出现的扭曲与员工理解不到位，职能部门建设不完善沟通受到阻碍，心理契约构建不完善导致员工满意度低，申述的情况不明朗无法及时改正企业的问题和企业对员工的关心，使的企业的长远发展计划不利与发展缓慢。为了解决东莞NF物业公司未来发展的阻碍本文提出了适当的建议与解决措施，以助于东莞NF物业公司对未来发展的建设和对自身的完善，有助于东莞NF物业公司提升对员工关系管理的重视度，采取针对性的措施，不断改善员工关系与东莞NF物业公司的企业

管理。

关键词：员工关系企业文化物业公司

Abstract

TakingDongGuanNFpropertycompanyastheresearchobject,basedonliteratureresearchandfieldinvestigation,thispaperconductsanin-depthinvestigationandanalysisonthestatusquoofemployeerelationshipmanagement,andobtainstherelevantsituationofemployeemanagementfromtheaspectsofemployeesystemmanagement,psychologicalmanagementandemployeesatisfactionmanagement.Throughinvestigation,itisfoundthattherearemanyproblemsinemployeerelationshipmanagementinDongGuanNFpropertycompany,mainlymanifestedinthehighemployeeturnoverrate,employeerelationshipisnotharmonious,evenpresentstheantagonisticrelationship;Lackofprofessionaldepartmentsinthemanagementofemployeesandlonggovernanceproblemssuchaslowefficiency,lackofemployeepsychologicalcontractmanagement,directlyaffects

thegoodharmoniousrelationshipbetweenenterprisesandemployees,thestaff

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turnovermanagementchaosdissatisfactionwithDongGuanNFpropertycompanyowner,distortionandemployeesofthecompanycultureunderstandingdoesnotreachthedesignatedposition,imperfectfunctionaldepartmentscommunicationimpeded,thepsychologicalcontracttobuildimperfectcauselowemployeesatisfaction,complaintisunclearnotintimetocorrecttheproblemofenterprisesandenterpriseconcernforemployees,maketheenterpriselong-termdevelopmentplanandslow