托福听力tpo40 两篇对话精析.pdf

托福听力tpo40两篇对话精析

Conversation11

原文1

题目4

答案6

译文6

Conversation29

原文9

题目11

答案13

译文13

Conversation1

原文

NARRATOR:Listentoaconversationbetweenastudentandabusiness

professor.

MALESTUDENT:Thanksforseeingme,ProfessorJackson.

FEMALEPROFESSOR:Sure,Tom.WhatcanIdoforyou?

MALESTUDENT:Imgonnadomytermprojectonservicedesign,uh,

whatyouseeasacustomer…thephysicallayoutofthebuilding,the

parkinglot.AndIthoughtIdfocusonvariouskindsofeateries…

restaurants,coffeeshops,cafeterias,soIdalsoanalyzewhereyouorder

yourfood,whereyoueat,andsoon.

FEMALEPROFESSOR:Wait,Ithoughtyouweregoingtocomeupwitha

hypotheticalbusinessplanforanamusementpark?Isn’tthatwhatyou

e-mailedmelastweek?Icouldvesworn….Oh!ImthinkingofaTom

fromanotherclass.TomBenson.Sorry,sorry.

MALESTUDENT:Noproblem.Idide-mailyoumyideatoo,though….

FEMALEPROFESSOR:Oh,thatsright.Iremembernow.Restaurants…

yeah…

MALESTUDENT:So,heresmyquestion.Ireadsomethingaboutservice

standardthatkindaconfusedme.What’sthedifferencebetweenservice

designandservicestandard?

FEMALEPROFESSOR:Servicestandardreferstowhatacompany…

employees…areideallysupposedtodoinorderforeverythingto

operatesmoothly.Theprotocolstobefollowed.

MALESTUDENT:Oh,OK.

FEMALEPROFESSOR:Um,sobackingup…Servicedesignis…uh,thinkof

thecafeteriahereoncampus.Thereareseveralfoodcounters,right?All

withbig,clearsignstohelpyoufindwhatyourelookingfor—soups,

salads,desserts—soyouknowexactlywheretogotogetwhatyouneed.

Andwhenyourefinishedpickingupyourfood,wheredoyougo?

MALESTUDENT:Tothecashregisters.

FEMALEPROFESSOR:Andwherearethey?

MALESTUDENT:Um,rightbeforeyougettotheseatingarea.

FEMALEPROFESSOR:Exactly.Aplacethatyouwouldlogicallymoveto