英语教程答案.pdfVIP

Unit1HumanbasedStrategy

III.KeytotheExercises

1.ReadingComprehension

a.Choosethesentencethatbestexpressesthemeaningofthestatementfromthetext.

(1)B(2)C(3)A(4)A(5)B

b.Fillintheblankswiththeinformationyou’velea

rnedinthetext.

(1)

Theyvalueculturaldiversity;

Theyarefamilyfriendly;

Theyinvestinemployeetraining;

Theyempower

Theiremployees

(2)theiremployees;HowardSchultz

(3)culturalandtechnicalaspects;coffeeknowledge,productexpertise,customerserviceandinterpersonalskil