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Theloneliestjob?Howtop
CEOsmanagedilemmas
andvulnerability
Thisarticleconsolidatesinsightsfromaround100seniorleadersonfive
commondilemmasthatcomplicatetheirabilitytoleadinthefaceof
competingpriorities.
Thisarticleisacollaborativee?ortbyGautamKumra,JoydeepSengupta,andMukundSridhar,withJaniceKoh
andJenniferChiang,representingviewsfromtheMcKinseyCenterforCEOExcellence.
August2024
Formanyleaders,assumingtheroleofCEOisa
keycareergoalandtheculminationofdecades
ofhardwork.TheCEOroleisalsoamongthe
mostchallenginganddemandingpositionsin
anyorganization—particularlyduringtimesof
uncertaintyandupheaval.
linebetweenpreservingthecoreoftheirbusiness
andinnovatingforthefuture?Howcantheydeliver
short-termresultswhileinvestinginlong-term
organizationalhealth?Howdotheypreservea
personalidentitywhilefullyimmersingthemselves
intheirrole?
About100CEOshavepassedthroughtheMcKinsey
CenterforCEOExcellence(MCCE)leadership
programsinceitlaunchedinmid-2022(formore
informationontheMCCE,seesidebar,“Aboutthe
McKinseyCenterforCEOExcellence”).These
seniorleaders—representingcompaniesfrom
Africa,Asia,Europe,andtheMiddleEast—have
openlysharedtheirtriumphsandstruggleswithus.
Inapreviousarticle,wesharedprovisionalresults
fromourproprietaryCEOExcellenceAssessment
Tool(CEAT),aself-assessmentsurveydesignedto
captureCEOs’aspirationsandbehaviors.1
ByilluminatinglessonslearnedbyCEOsduring
thesedi?cultmoments,wehopetoshedlighton
aseldom-discussedsideoftheCEOexperience.
TheCEOjourneycanbelonely,andeventhemost
successfulCEOsexperiencemomentsofdoubt
andvulnerability.Wehopethisarticlesparksan
openconversationaboutthemanyoverlapping
challengesfacingtoday’sCEOsaswellasthe
tacticsandstructurestheycanusetobolster
theirperformanceatworkandmaintainasenseof
per
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