日本商务礼仪教程.docxVIP

日本商务礼仪教程

目录

1.内容概要................................................3

1.1日本商务礼仪的重要性.................................4

1.2学习商务礼仪的目的...................................5

2.日本商务礼仪基础........................................6

2.1概述日本文化背景.....................................6

2.2日本商务礼仪的基本原则...............................8

3.会面与接待..............................................9

3.1介绍与握手..........................................10

3.1.1介绍礼仪........................................11

3.1.2握手礼仪........................................12

3.2交换名片............................................13

3.2.1名片的设计与内容................................13

3.2.2交换名片的礼仪..................................14

4.商务会议...............................................15

4.1会议前的准备........................................16

4.1.1确定会议议程....................................17

4.1.2选择合适的会议室................................18

4.2会议中的礼仪........................................19

4.2.1坐姿与站位......................................20

4.2.2发言与倾听......................................21

4.2.3会议记录........................................22

5.商务宴请与招待.........................................23

5.1餐桌礼仪............................................24

5.1.1日本餐桌的基本规则..............................25

5.1.2如何使用筷子与碗................................26

5.2酒水礼仪............................................27

5.2.1日本酒文化......................................28

5.2.2酒杯的使用与敬酒................................29

6.商务谈判...............................................30

6.1谈判前的准备........................................31

6.1.1了解对方公司文化................................32

6.1.2制定谈判策略....................................33

6.2谈判中的技巧........................................34

6.2.1有效沟通........................................36

6.2.2情绪管理........................................37

6.2.3桌面谈判技巧....................................38

7.商务送礼.....