国家开放大学《管理英语4》章节测试参考答案 (2)(1).doc

国家开放大学《管理英语4》章节测试参考答案

Unit1ManagementFunctions

学前热身

根据下图，为各个层次的管理者匹配所需管理技能的重要程度

(High,AboveAverage,Average,Low)。

ManagementSkills

1.JobTitles:Topmanagers

(1)Technicalskills(Low)

(2)Humanskills(High)

(3)Conceptualskills(High)

(4)motivationtomanage(High)

2.JobTitles:Middlemanagers

(1)Technicalskills(Low)

(2)Humanskills(High)

(3)Conceptualskills(AboveAverage)

(4)motivationtomanage(AboveAverage)

3.JobTitles:First-linemanagers

(1)Technicalskills(AboveAverage)

(2)Humanskills(High)

(3)Conceptualskills(Average)

(4)motivationtomanage(AboveAverage)

4.JobTitles:Teamleaders

1.Technicalskills(AboveAverage)

2.Humanskills(High)

3.Conceptualskills(Average)

4.motivationtomanage(Average)

边学边练

回顾会话演练环节中的对话内容，如果是发生的事件选择“对”,否则选择

“错”。

1.gotbehind。(√)

2.lackedmoney。(√)

3.gotslackontheirwork。(×)

4.didnthaveenoughwork-hands。(√)

5.didnotconnectwiththeGermancolleagues。(×)

6.werelowefficiencyincommunication。(√)

7.workedflexibly。(×)

8.hadtoworkintheoffice。(√)

为下列管理行为匹配相应的管理过程基本功能。

1.Managersshouldsetforthincentivemeasures.(Leading)

2.Managersshouldbeawareofchallengesandpredictfutureconditionsin

business.(Planing)

3.Managersshouldadjusttheirplanswhenconditionschange.

RENRENDOC.COM

4.Managersshouldmanageemployeesincludingtheirleavespayments,

allowancesandmuchmore.(Staffing)

5.Managersshouldpickoutactivitiesandputthemintodifferentcategories,

thenassigntheseactivitiestoteamsorindividualstaff,andauthorize

them.(Organizing)回

6.Managersshouldknowwhattheobstaclesarethatkeepthecompanyfrom

achievingitsgoals.(Controlling)

7.Managersshouldmakerightmanperformhisownfunctionsinright

position.(Staffing)

8.Managersshouldpointoutarightwa