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TechnologiesforInformationManagement
LearningoutcomesExplaintherelationshipbetweensoftware,hardwareandcommunicationscomponentsofinformationsystemsEvaluatethesuitabilityofdifferenttechnologycomponentsforinformationmanagement
ManagementissuesHowdoweselecttheappropriatetechnologyforourorganization?WhatisthemeaningandrelevanceofdifferenttechnologystandardsassociatedwiththeInternet?
WhyweneedtounderstandhardwareTalkingtosuppliersaboutsolutionsSelectingthemostcost-effectivesolutionsTroubleshootingourown‘kit’Reducingthetotalcostofownershipofhardware(SeealsoChapter11)
TechnoBabbleIn2003,ITrecruitmentconsultantComputerPeopleconductedasurveyintotheextentoftheproblemofITjargon.1,000officeworkersacrossvariousindustriesweresurveyedtoexamineperceptionsofITpersonnelandtoexplorehowcommunicationbetweenITprofessionalsandtheirnon-ITcolleaguescouldbeimproved.Overtwothirds(67%)ofofficeworkerssaidtheyfeltbewilderedandinadequateduetonotunderstandingITprofessionalstechjargon.Overhalf(56%)ofthosesurveyedsaidthatITprofessionalsspeakanotherlanguagewithtwofifths(40%)sayingthattheyfeelITstaffareunawareoftheconfusionthattechjargoncauses.Source:ComputerPeople
Differenttechnologyscales1.Organizationaltechnologyinfrastructure.
Includesdifferenttypesofcomputersystems2.Computersystemcomponents.
DifferentpartsofPCsandothersystems3.Networkingandtelecommunicationslinks.
Linkinginformationsystems4.Inter-organizationaltechnologyinfrastructure.
Standardsusedtosupporte-businessbetweenpartners
TechnologyinfrastructuremodelFigure3.1Afive-layermodeloftechnologyinfrastructureSource:AdaptedfromChaffey(2004)
Client/serverarchitectureTheclient/serverarchitectureconsistsofclientcomputerssuchasPCssharingresourcessuchasadatabasestoredonmorepowerfulservercomputers.P
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