职场人际关系.pptVIP

Tipsforjudgers(municatingwithperceivers)

判断型针对感知型的人沟通的技巧Openuptotheunexpected对没有预料的事持开明态度Builtflexibilityintoyourlifestyle给你的生活方式增添一些弹性Dontjumptoconclusions不要直接跳到结论Listentotheotherside倾听对方的观点Harnessyourneedforcontrol克制你的控制欲Chapter4Psycho-logicaldefensiveness：Unconsciousandirrationalnoisefactorsininterpersonalmunication

第四章心理防御:

人际交往过程中的潜意识和非理性因素心理防御的案例一只又饿又渴的狐狸，走到一个长满硕果的葡萄架下，见到架上枝满果肥，禁不住想要吃到它。于是它使了全身的力气去够葡萄，但是无论它怎样地跳跃就是抓不到架上的果实，疲惫的狐狸不得不放弃了努力。望着又圆又大的葡萄，它只好摇摇头说：“这葡萄一定是酸的”。WheneverIexperienceanger,Ikeepitinside,choosingnottoexpressit.Iputthingsoff,reasoningthatIcanstrattomorrowormakeupthenwhatIshouldhavedonetoday.When Igetsexuallyaroused,Istartthinkingaboutsomethingelse.IcanofferexplanationsveryeasilyandoftenforwhyImitactIrecognizedeepdownasbeingwrong.Imisreadpeoplebyattributingtothemthoughts,feelingsandintentionsthatarenottheirown,butreallymine.self-diagnosticIfeelthreatenedwhenIminthepresenceofpeopleIdontlike.IamverypoliteandcourteoustoadversarieswhenIwouldratherattack.WhenIfeelafraidorinsecure,IpretendImhappy-go-lucky,jokingaroundandlaughing.WhenIhaveabaddayatschoolorwork,Iunloadmyfrustrationsonyoungerorlesspowerfulpeopleinmycircleoffamily,friendsandacquaintances.Ivebeenknowntoattackdefencelesspeople,eitherverballyoremotionallyfornogoodreason.Iamaheroworshipper-imitatingsportsstars,musicalartistsorothersofhighrepute.IfIdidntbelongtoacliqueorin-groupofsomekind,Iwouldfeelout,nakedorexposed.WhenIgetupset,Ieithergodrinkingandpartyingorjuststartactingsilly.12345Ondayswhenthingsarenotgoingwell,Idreamaboutbettertimesinthefuture.Whenmad,Ipoutandrefusetotalkaboutwhatupsetsme.16Ioftenreplayandwinargumentinmymindwellaftertheyhavefinished.17Iliketofindtheoriesandexp