空乘服务英语口语课件.pptx

空乘服务英语口语

目录content旅客登机飞机降落急救服务WelcomePasengersonBoardLandingFirstAidBeforetakeoff飞机起飞前巡航阶段CruisingPeriod特殊情况SpecialSituation

SCENE03巡航阶段??CruisingPeriod

Dialogue常用语句专业词汇拓展知识Task3?饮料服务?BeverageService

Task3?饮料服务?BeverageService乘务员在提供饮料时应尽可能满足旅客的需求，并且航班上冷饮、热饮的种类熟记于心。

Task3?饮料服务?BeverageServiceFA：Excuseme.Weareofferingdrinksnow.Whatwouldyoulike,sir???打扰一下。我们现在正在供应饮料，您想喝点什么呢，先生？P1:Well,whatkindofdrinksdoyouhave???有些什么饮料呢？FA:Wehavemineralwater,orangejuice,Coke,milk,teaandcoffee.Whichdoyouprefer???我们有矿泉水、橘子汁、可乐、牛奶、茶和咖啡，您喜欢哪种？P1:Orangejuice.??橘子汁。FA:Wouldyouliketoaddsomeicetoyourdrink???您要加冰吗？P1:Yes,please.Andmywifewantsacupoftea.??是的。我的太太想要一杯茶。1.OfferingBeverage?提供饮料

Task3?饮料服务?BeverageServiceFA:Sorry,butweareoutofteanow.Wouldyoupleasewaitamoment?Andwewillserveyoulater.??很抱歉，我们现在没有茶了。请您稍等一会儿好吗？我们可以稍后提供给您。P1:Allright.?好的。?(Afterafewminutes.)（几分钟以后）FA:Here’syourtea,madam.Sorrytohavekeptyouwaiting.??女士，这是您的茶。抱歉让您久等了。P2:That’sallright.???没关系。1.OfferingBeverage?提供饮料

Task3?饮料服务?BeverageServiceFA:Wouldyoucareforsomethingtodrink,sir???您想喝点什么吗，先生？P:Whatkindofwinedoyouhave??你们有些什么葡萄酒？FA:WehaveDynastywhitewine,GreatWallredandwhitewine.TheyareallChinesewines.?我们有王朝白葡萄酒、长城红葡萄酒和长城白葡萄酒。都是中国葡萄酒。P:En...Letmehavealook.Whichoneismorepopularamonglocalpeople???嗯，我看一下。当地人最喜欢喝哪一种呢？FA:Dynasty.Wouldyouliketohaveatry???王朝。您想来一杯吗？P:OK.??好的。2.OfferingWine?提供葡萄酒

Task3?饮料服务?BeverageServiceFA:Hereyouare.???给您。P:En..Ittastesgood.IlikeChinesewhitewine.??唔，尝起来味道不错。我喜欢中国的白葡萄酒。FA:I’mverygladtohearthat.Wouldyouliketohavesomemore???很高兴听到您这么说。您还需要再来一杯吗？P:Goodidea.Onemore,please.好主意。请给我再倒一杯。2.OfferingWine?提供葡萄酒

Task3?饮料服务?BeverageService1.Excuseme.Weareofferingdrinksnow.Whatwouldyoulike,sir??打扰一下。我们现在正在供应饮料，您想喝点什么呢，先生？Wouldyoucarefors