大学生三级英语投诉信.pptxVIP

?一般说来，一封投诉信应包括三个最基本的方面：1.投诉内容。一般放在信的开头。常用的表达法有：Iamwritingtoyouabout...WhichIreceived/bought...Iamgoingtocomplainabout...Iamsorrytohavetoreturnwiththisletter...whichIreceived/bought...2.投诉原因。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有：Whenwechecked...,wenoticed...WhenItook...outofthebagandexamined...closely,Ifound...WhenIunpacked...andtriedtouseit,itdidnotwork.3.希望得到的结果。常用的表达法有：\Pleaseletmeknowwhatyouintendtodointhismatter.Iamreturning...underseparatepostandlookforwardtoreceivingafullrefundof...Inviewoftheinconveniencethatthishascaused,Ifeelyoushould...

????

单击此处可添加副标题写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型ComplaintLetter词汇：complainagainstsb.Aboutsth.投诉......Dissatisfactionwith不满于......putupwith/bear/tolerate忍受awful糟糕的poorservice糟糕的服务inconceivable不可思议的outofone’sexpectation令某人大失所望Lookinto/gointo/investigate调查incident/matter事件sanitarysituation卫生条件Badmanners不礼貌disturbance干扰nuisance麻烦事remedy补救solve解决recurrence再次发生.单击此处添加大标题内容

句型：1)Iamwritingtoyoutocomplainabout...2)Iamwritingtoexpressmydissatisfactionwith...3)TherearesomeproblemswiththeflatthatIwishtobringtoattention.Foronething,thereis…Foranother,...4)Icanhardlybear/tolerate/putupwithitanymore.5)Ihopethattheauthoritiesconcernedwillconsidermysuggestionsandimprovethesituationasbestastheycan.6)Isincerelyhopethatitwillreviewitsmanagementsystem,withtheviewtoproviding,betterservicetothepublic.7)Wetrustthatyouwillnowconsiderthismatterseriouslyandmakeanefforttopreventtherecurrenceofthiskind.8)Wewillappreciateyourwillingnesstomakeupfortheloss.

英文投诉信模板June16,2012Dear______,①Iam______（自我介绍.②IfeelbadtotroubleyoubutIamaf