新职业英语酒店英语1（第三版）Unit 5 +PPT课件.pptx

;;Warming-up;Warming-up;Warming-up;Warming-up;Warming-up;Warming-up;Warming-up;Task1Trytoanswerthefollowingquestionsbefore

youreadthepassage.;Reading;Reading;TelephoneService;TelephoneService;TelephoneService;TelephoneService;;e.g.Pleasenotethatthebillmustbe

paidwithintendays.

请注意该帐单必须在十日之内

支付。

Inotedachangecomeoverhisface.

我发觉他脸上的表情发生了变化。;;;;;;;;;;;电话服务;电话服务;电话服务;电话服务;Task2Readthepassageandtickoffthetelephone

servicementionedinthepassage.;Reading;Task3RichardwantstocallhisfriendJulieinAmerica.

ThefollowingisthenumberRicharddialson

thephoneinhisroom.Pleasewritethenames

ofthenumbers.;Reading;□1.Youcandialinternationalcallsdirectlyfromyourroom.

□2.Ifyoudon’twantanyonetocallyou,youmayneedthe

screencallservice.

□3.Whenthegreenlightison,pleasepickupthe

telephonereceivertoreceiveyourmessage.

□4.Thehotelcollects15%servicechargeforinternational

calls.;Reading;;SuggestedAnswers;Task2Aguestiscallingtheswitchboardtospeaktoher

brother,who’sstayingatthehotel.Listentothe

conversationandfillintheblanksinthe

informationcard.;SuggestedAnswers;Operator(O):Goodafternoon.Thisis(1)_____________.

HowmayIhelpyou?

Guest(G):Ihavesomethingurgenttospeaktomybrother,

DavidSmith.Heisstayinginyourhotel.

O:What’shis(2)_____________,please?

G:Ithinkit’sRoom820,butI’mnotsure.Canyou(3)__________itforme?

O:Isee.MayIknowyourname,madam?;G:SusanSmith.

O:Thankyou,MissSmith.I’llcheckitforyouand(4)____________yourcalltohisroom.

G:Thanks.

O:Yes,Mr.SmithisinRoom820.Holdon,please.Iwill(5)____________.

G:Okay.

O:You’rethroughnow.Please(6)____________.

;SuggestedAnswers;Task4Mr.Wi