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模板来自于*模板来自于*模板来自于*模板来自于*模板来自于*模板来自于*3.1SampleconversationaboutmakinganFITreservationS:Great.Howmuchisit,then?R:Theroomrateis960Yuanpernight,excludingbreakfast.S:OK.I’lltakeit.R:Good.Couldyougivemeyournameplease,sir?S:Yes,it’sAlanSmith.R:Thankyou,Mr.Smith.Haveyoustayedwithusbefore?S:Er,no.It’llbeourfirsttimeinQingdao.MywifeandIaregoingtospendourhoneymoonthere.R:Oh,great.I’msureyou’llenjoyit.MayIhaveyoutelephonenumber,please?S:Sure.It’s136-8976-3546.3.13.23.1SampleconversationaboutmakinganFITreservationR:136-8976-3546,amIright?S:Yes.R:Whattimewillyoubearrivingthen,Mr.Smith?S:Around3:00p.m..R:Thankyou,Mr.Smith.I’vebookedyouadoubleroomwithseaviewfromJuly7thtoJuly12th.Welookforwardtoyourstaywithus.S:Thankyou.Goodbye.R:Goodbye.3.13.23.2Sampleconversationaboutmakingagroupreservation(R:Reservationist;L:LiMei)R:JWMarriottBeijing.Reservations.HowmayIhelpyou?L:Yes.ThisisLiMeicallingfromHangzhouCITS.I’dliketoreserve8twinroomsand2juniorsuitesformygroup.R:Forwhichdates,MissLi?L:FromMay15thto18th.R:Onemoment,please.Letmecheckthereservationlist...Yes,wecanconfirm8twinroomsand2juniorsuitesforthosedates.L:Thankyou.Canyoutellmetheroomrates,please?R:Yes.Atwinroomis1,158Yuanpernightandajuniorsuiteis1,725Yuan.3.13.23.2SampleconversationaboutmakingagroupreservationL:Withorwithoutbreakfast?R:Breakfastisincluded.L:That’sfine.Anydiscountforagroupreservation?R:Yes.Wehaveaspecialrateforgroupreservation.We’llgiveyou10percentoff.L:Good.Pleasemakeitaguaranteedreservation.R:Verywell.Thenhowwouldyouliketopay,MissLi?Adepositisrequiredforaguaranteedreservation.L:CanIpaywithmyVisacard?R:Sure.CouldIhavethecredi
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