商务英语证书考题及答案.docVIP

商务英语证书考题及答案

一、单项选择题（每题2分，共10题）

1.Whichofthefollowingisthecorrectwaytoaddressalettertoacompanypresident?

A.DearMr.President

B.DearPresident

C.DearMr.Smith,President

D.DearPresidentSmith

Answer:B

2.Inabusinessmeeting,whatisconsideredpooretiquette?

A.Greetingeveryonewithafirmhandshake

B.Lookingatyourwatchfrequently

C.Listeningactivelytoothers

D.Offeringabusinesscardtoeachparticipant

Answer:B

3.Whichofthefollowingphrasesisbestforexpressingagreementinabusinesssetting?

A.Icouldntagreemore.

B.Idontthinkso.

C.Thatsnotagoodidea.

D.Imnotsureaboutthat.

Answer:A

4.Whenwritingabusinessemail,whichsubjectlineismosteffective?

A.Hithere

B.MeetingonTuesday

C.QuestionabouttheReport

D.Checkingin

Answer:B

5.Whatistheappropriatewaytorefertoafemaledoctorinabusinessletter?

A.Dr.Smith

B.Ms.Smith

C.Dr.Mrs.Smith

D.Dr.MarySmith

Answer:B

6.Inabusinesspresentation,whichofthefollowingisleastimportant?

A.Clearandconcisecontent

B.Visualaids

C.Personalanecdotes

D.Strongopeningandclosing

Answer:C

7.Whichofthefollowingisacommonmistakeinbusinesswriting?

A.Usingactivevoice

B.Beingoverlyformal

C.Proofreadingbeforesending

D.Usingbulletpointsforclarity

Answer:B

8.Whatisthebestwaytohandleadifficultclientinabusinesssetting?

A.Avoidingeyecontact

B.Beingempatheticandpatient

C.Raisingyourvoice

D.Endingtheconversationabruptly

Answer:B

9.Whichofthefollowingisaproperwaytointroduceyourselfinabusinessmeeting?

A.MynameisJohn,andIamtheCEOofourcompany.

B.IamJohn,andIworkhere.

C.IamJohn,andIamnewtothecompany.

D.Johnhere,andIaminchargeofmarketing.

Answer:A

10.Whatisthepurposeofabusinesscard?

A.Toprovid